FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q: Could I get samples?

A: Yes, you are welcome to get a sample to test our quality.

Q:Can you do the design for us?

A: Yes. We have a professional R&D having rich experience in manufacturing. We could supply customized size, grade of material, and the coating.

Q. How are orders packed and shipped ?

A: For custom order, we can design full-color custom packaging to match your brand, if requires. Most shipments packing in a wooden case.

Q:What about the lead time for mass production?

A:Honestly,it depends on the order quantity and your specific requirements of products.

Q.What are your quality control procedures?

A: We adhere to strict quality control procedures that begin with material and carry through to the end of the production process using state-of -the-art quality control equipment. 100% water and air pressure test before shipment.

 Q.What are your after sale ?

We will provide the documentation and certificate you need such as ISO,CE,API…Of course with valves test report, certificate of material analysis. Meantime we provide 18 months quality warranty after shipment. ALL problems and feedbacks will be answered in 24 hours.